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  • Christmas Tree Cutwork Pillow
    This holiday season, thereā€™s no better way to infuse your home with festive cheer than by creating your own personalized decorations! Follow this step-by-step machine embroidery tutorial to create a Christmas Tree Cutwork Pillow to display in your home or give as a gift! If youā€™ve never tried out cutwork embroidery, youā€™ll see just how...
  • Return Policy
    OESD Return Policy   Physical Product Return Policy: 1) Only unopened products in new condition can be returned. 2) You must notify us within 7 days of the delivery date of any issues or problems with your order. 3) Send an email to support@oesd.com to receive a return authorization. We cannot accept your product without a return authorization. 4) Unopened product must be returned to our office within 30 days of the delivery date. 5) A restocking fee of 15% will be charged. 6) Our team will review your return and process a refund within 30 days of receipt. Downloadable Product Return Policy: All downloaded designs are non-refundable. No refunds will be issued.
  • Wish List Help
    Wish List Help This website feature enables you to add products to a Wish List, making it easy to save products for future review or purchase. You must create an account in order to save products to a Wish List. Your Wish List is available at any time from any computer. To add a product to your Wish List, simply click on "Add to Wish List" from any product page. Products can be deleted from the Wish List at any time. When you add a product to your shopping cart from the Wish List, the product is removed from the Wish List.
  • OESD Design Formats
    OESD Embroidery Design Formats Most machines or embroidery software programs will open one of our provided formats, even if it is not the "default" format. For example, .exp and .dst formats are more universal formats and can be opened and used in many different brands of machines and embroidery software. When you buy designs from OESD, you receive them in a multi-format download. All formats in which the designs are available are included. Whenever possible, we make our designs in the following formats: .art .dst .exp/.exp+ .hus .jef .pes .vp3 For Longarm Quilting designs we include the following formats: BQM DXF HQF IQP PAT PLT QCC QLI SSD TXT Yes, you can size designs you buy from OESD via your embroidery software or your machine. The industry standard recommendation for sizing a design is about 20%, whether larger or smaller. When you go outside this range, you'll often find that the stitch types no longer work. For example, satin stitch outlines will become too wide if a design is scaled too large. If scaled too small, there may be too much detail in a design. Try BERNINA's free sizing software Artlink. We always recommend checking the size of a design before purchasing. The dimensions of each design are given on their product detail pages. You can also sort designs by size when you are searching our site. Some file formats, like .sew and .pcs, have limitations in design size and file size that prevent us from making them available for all our designs. In these cases, we recommend using a software program first to size your design and then save it to your machine format.
  • Contact Us
    OESD Customer Service   Email Us: If you have questions or concerns about the site, our products, or your order, please contact us at support@oesd.com Support Hours: Monday - Thursday 8:30 AM - 4:30 PM, Central Time Friday 8:30 AM - 12:00 PM Central Time   //
  • How to Access Your Account
    How to Access Your Account  1. Open your browser and go to %%GLOBAL_ShopPathSSL%%   2. Click on the person icon in the upper right-hand corner by the search bar and the cart icon. 3. The login in box will appear. Enter your email address associated with the account and password. Once logged in, you can now access your previous Orders, My Designs, Addresses, Payment Methods, Wish List, Recently Viewed, Account Settings, and Manage Subscription (Spree) pages.  You can also Sign Out of your account.
  • How to Reset Your Password
    How to Reset Your Password 1. Open your browser and go to %%GLOBAL_ShopPathSSL%%   2. Click on the person icon in the upper right-hand corner by the search bar and the cart icon. 3. The login in box will appear. Click on the link ā€œForgot your passwordā€. 4. Enter the email address assigned to the account and click on the ā€œReset Passwordā€ button. You will receive an email to the email address you provided that will contain a link to reset your password.  Please check your SPAM folder if you haven't received the password reset email within a few minutes.  5. Click on the link in the email and you will be directed to the password reset page. Enter the new password in the first box and then enter the password again to confirm. Hit the ā€œContinueā€ button. Your new password is now saved. If you are still having issues with your password, email us at support@oesd.com and we will be happy to help assist you.
  • How to change your mailing or billing address
    Need to change your address?  Changing your mailing address is easy!    Go to %%GLOBAL_ShopPathSSL%%/ and log into your account. Once logged in, click on the Person Icon in the upper right hand corner of the page. This will direct you to your account pages. Now, click on the Account Settings Tab as seen below   Once you are on your Account Pages, select the Addresses Tab. You can now add, delete, or update your address.   To Edit your address, click on the "Edit" button. When you have finished making your edits, please be sure to click on the Blue Save Address button to save your changes. If you need further assistance, please email us at support@oesd.com.
  • How to Add, Edit, or Delete a Payment Method
    How to Add, Edit and Delete a Payment Method 1. Open your browser and go to %%GLOBAL_ShopPathSSL%%   2. Click on the person icon in the upper right-hand corner by the search bar and the cart icon. 3. The login in box will appear. Enter your email address associated with the account and password. 4.  Once logged in, you can access all the pages associated with your account: Orders, My Designs, Spree Club, Addresses, Payment Methods, Wish List, Recently Viewed, Account Settings, and Manage Subscription pages. You can also sign out of yrou account by clicking on "Sign Out".   5. To add/edit/delete a ā€œPayment Methodā€, click on Payment Methods in the middle of the screen.   7. To add a new payment method, click in the box ā€œAdd New Payment Methodā€.   8. Fill in all required fields with credit card information as well as the required fields under the ā€œBilling Addressā€ section. Click on the ā€œSave Payment Methodā€. NOTE: Billing information MUST match the billing information with the Credit Card entered. 9. To Edit the Billing information on a Payment Method, click on the ā€œEditā€ button. 10. Edit the billing address for the selected Credit Card and hit the ā€œSave Payment Methodā€ button. NOTE: You can not edit the Credit card information when you edit the Saved Payment Method. You will need to delete the Credit Card that needs updated and enter the new Credit Card information by selecting ā€œAdd New Payment Method. 11. To delete a ā€œSaved Payment Methodā€, click on the ā€œDeleteā€ button. Click ā€œOKā€ and the Saved Payment Method is now deleted. how-to-add-edit-or-delete-a-payment-method How to Add Edit or Delete a Payment Method pageid 33
  • How to use a gift certificate or coupon/promo code
    How to use a Gift Certificate and/or Coupon/Promo Code A Gift Certificate is a code that will carry a dollar amount balance and may be used at any time until the amount on the certificate is depleted. A gift certificate can not be used to purchase Spree Club, however.  All other items are available to be purchased using a Gift Certificate. A Coupon/Promo (discount) code can be used to discount regular-priced items.   Coupon/Promo Codes are specific to Virtual Events, Promotions, and Sales on our site.  This coupon code will have restrictions and cannot be used indefinitely.      How To Use a Gift Certificate Log into your account at oesd.com Place items in the cart that you would like to purchase.  Once your items are in the cart, proceed to Checkout. Once on the Checkout screen, your order summary will be viewable on the right side of the page.   Enter your 12-digit Gift Certificate number (including dashes) in the box labeled ā€œCoupon/Gift Certificateā€ and click ā€œApplyā€.  If the Gift certificate is valid, the amount of the order will be applied to the balance of the Gift Certificate.  If the order amount is under the Gift Certificate amount, the remaining balance will still be available on the Gift Certificate.  If the Order amount is over the Gift Certificate balance, additional payment information must be entered.   After the Billing, Shipping, and Payment Information are entered, click ā€œPlace Orderā€. How to use a Coupon/Promo Code Log into your account at oesd.com Place items in the cart that you would like to purchase.  Once your items are in the cart, proceed to Checkout. Once on the Checkout screen, your order summary will be viewable on the right side of the page. Enter your Coupon/Promo Code in the box labeled ā€œCoupon/Gift Certificateā€.  Click ā€œApplyā€.  If the coupon/promo code is valid, the discount amount will be deducted from the order total.    *NOTE- Coupon/Promo Codes have restrictions.  Coupon/Promo Codes will not apply to Stitcherā€™s Spree Club, Bundles, Sale items, and select products. Enter Billing, Shipping, and Payment Information, and then click ā€œPlace Orderā€. how-to-use-a-gift-certificate-or-coupon-promo-code How to use a gift certificate or coupon promo code pageid 33
  • FAQ: Does OESD offer digitizing?
    Does OESD Offer Custom Digitizing? OESD non-licensed designs are drawn by our artists in house here in Oklahoma City to meet the demands of customers.  OESD currently offers over 50,000 non-licensed designs. These designs are fully editable and can be used on personal projects, gifts, or items to be sold.  All licensed designs are created under license from artwork drawn by various artists and digitized in house.    While our team works on a schedule about a year out, we love to hear our customers ideas.  Just send an email to support@oesd.com and we will share your idea at our next Art Party!    Unfortunately, we do not offer custom digitizing.     We recommend that you reach out to your local sewing machine or quilt shop and ask if they have any local recommendations for you. Any questions?  Please email us at support@oesd.com. faq-does-oesd-offer-digitizing FAQ Does OESD offer digitizing pageid 32
  • Holiday Magic Gift Bag
    Transform your holiday gift-giving into an extraordinary experience when you learn how to stitch this festive Holiday Magic drawstring gift bag! Follow this machine embroidery tutorial that uses one of our Start Here Table Runner Embroidery Blanks to create a stunning, personalized gift bag adorned with a favorite design or two! This quick and easy...
  • Holiday Rope Placemats
    Thereā€™s something magical about gathering around the Christmas dinner table, surrounded by the warmth of loved ones and the sparkle of festive decor! Why not make this yearā€™s table setting extra special with a set of stitched Holiday Rope Placemats? This machine embroidery tutorial will guide you through crafting the perfect personalized pieces that add...
  • Shipping
    Shipping Information Physical Product Delivery: I placed an order for a product that will ship to me. When will I receive it? We ship all products within 24 to 48 business hours.  How will my order be shipped? We use the US Postal Service, UPS and FedEx. You may select your
  • Freestanding Cuckoo Clock
    Create a charming piece of home decor when you stitch our Freestanding Cuckoo Clock, a fusion of traditional style and innovative machine embroidery! Follow this video tutorial to see how to stitch and assemble the intricate designs and detailed construction to create a whimsical and magical piece of home decor! Pair it with the OESD...
  • Zentangle Coloring Book
    Discover the perfect blend of creativity and relaxation with this Zentangle Coloring Book, a fun and simple project created right on your embroidery machine! This tutorial combines the meditative patterns of Zentangle art, the precision of embroidery machines, and everyoneā€™s favorite pastime ā€“ coloring! Create the intricate Zen Florals embroidery designs, then assemble your stitched...
  • Hello Heels Shoe Bag
    By Lisa V. When I travel with my shoes, especially my heels, I like to put them in a shoe bag. I used the Hello Heels collection (#90033) and one of OESDā€™s table runner blanks to create a beautiful shoe bag! Itā€™s so easy and takes no time at all! ā€“ Lisa Supplies Instructions Step...